Transact Online

This page offers essential resources to help you confidently use digital services, from online banking and shopping to accessing citizen services and digital learning platforms. Explore the topics on this page to find out more.

Resources in English

Using Digital Government Services

Learn how to use essential citizen services: Singpass

Accessing Essential Citizen Services

Accessing Digital Services with Singpass

App(s) Covered:
Singpass
Singpass allows Singapore citizens to securely access government and private sector services online.

Safe Use & Trouble Shooting

Singpass Help Center:
Click here for FAQs on Singpass.

Using E-Payment & Online Banking Apps

Learn how to navigate online banking services

Guide to Online Banking & E-Payment

Learn and familiarise yourself with
e-payment with the Pay simulator

App(s) Covered:
DBS digibank app
The DBS digibank app is a mobile banking application that allows DBS customers to manage their accounts, transfer funds, pay bills, and access financial services securely anytime, anywhere.

Safe Use & Trouble Shooting

DBS Help & Support Center:
Click here for FAQs on DBS.

OCBC digibank app
The OCBC digibank app is a mobile banking application that enables OCBC customers to manage their accounts, make payments, transfer funds, and access various banking services conveniently and securely.

Safe Use & Trouble Shooting

OCBC Help & Support Center:
Click here for FAQs on OCBC digital app.

UOB TMRW app
The UOB TMRW app is a digital banking platform by UOB that offers personalized banking experiences, allowing users to manage accounts, make payments, track spending, and access financial services through an intuitive interface.

Safe Use & Trouble Shooting

UOB TMRW app Help & Support Center:
Click here for FAQs on UOB TMRW app.

Using Online Shopping Apps

Learn how to use online shopping platforms

Accessing Online Shopping Services

App(s) Covered:
Shopee
Shopee is an e-commerce platform that allows users to buy and sell products online, offering a wide range of goods, from electronics to fashion, with features like secure payments and delivery tracking.

Safe Use & Trouble Shooting

Shopee Help & Support Center:
Click here for FAQs on Shopee.

NTUC FairPrice
The NTUC FairPrice app is a mobile application that allows users to shop for groceries, browse promotions, manage loyalty points, and find store locations, making it easier to shop at NTUC FairPrice supermarkets.

Safe Use & Trouble Shooting

NTUC FairPrice Help & Support Center:
Click here for FAQs on NTUC FairPrice.

Using Digital Learning Apps

Learn how to navigate the NLB app

Accessing Digital Learning Apps

App(s) Covered:
NLB Mobile app
The NLB Mobile app is a digital platform by the National Library Board (NLB) of Singapore, allowing users to access library services, borrow e-books, reserve physical books, and explore a wide range of resources from their mobile devices.

Safe Use & Trouble Shooting

NLB Mobile App Support Center:
Click here for FAQs on NLB Mobile app.

Using Digital Health Services

Learn how to use digital health services

Accessing Health Services

App(s) Covered:
HealthHub app
The HealthHub app allows users to pay for public transport rides using their smartphones, eliminating the need for physical cards or cash.

Safe Use & Trouble Shooting

HealthHub App Help Center:
Click here for FAQs on HealthHub app.

Using Digital Transport Services

Learn how to use public transport and ride hailing apps

Navigating Public Transport and Ride Hailing Apps

App(s) Covered:
SimplyGo app
The SimplyGo app allows users to pay for public transport rides using their smartphones, eliminating the need for physical cards or cash.

Safe Use & Trouble Shooting

SimplyGo App Help Center:
Click here for FAQs on SimplyGo app.

Grab app
The Grab app is a mobile platform that offers a range of services, including ride-hailing, food delivery, grocery shopping, and digital payments, all in one app, primarily serving Southeast Asia.

Safe Use & Trouble Shooting

Grab App Help Center:
Click here for FAQs on Grab app.

Zig app
The CDG Zig app, formerly the ComfortDelGro Taxi Booking App, is a one-stop app for mobility and lifestyle services, allowing users to book taxis, private-hire cars, buses, make restaurant reservations, pre-order takeaways, charge EVs, and find deals.